Our Frequently Asked Questions here.
Where and who can use the dispensers?
They are primarily out-of-home products. Thus they are used at workplaces, churches, schools, hotels, hospitals, mosques, restaurants, factories etc. Nonetheless many have started using it for their homes.
Where can the dispensers be used?
Some are fixed in customers washrooms to be used (All dispensers).
Some are used only in the washrooms (Centerpoint Toilet Roll Dispenser & Mini Jumbo Toilet Roll Dispenser).
Some can be used in the kitchen and washrooms (CenterPull Towel Dispenser, Paper Towel Dispenser, Foam Soap Dispenser, Liquid Soap Dispenser).
Some can be used in both the washrooms and at receptions (Carpex Auto Hand Sanitiser Dispenser)
Can I get someone to install for me?
Yes .We have trained installers who will offer you a very good service at a very affordable rate. Kindly visit our Website(www.ttphygiene.com) and choose your installer based on place of residence.
How do you install your Dispensers?
We have a step by Step installation guide with a video on our Website(www.ttphygiene.com) to help you install the right way.You can also get someone to install for you on our website(www.ttphygiene.com)
Do you Offer Cleaning Services?
No we don't.
TTP Hygiene is a Professional Hygiene products company. We stock quality cleaning supplies and related hygiene products for commercial cleaning needs at best market prices.
Do you sell Automatic Hand Dryer?
Our Paper Towels dries the hands better together with our Strong ABS Plastic Paper Towel Dispenser which requires no Batteries or Electricity.
Do you have Automatic Soap Dispensers?
No we only have the manual ones. Because of the likelihood of water getting into the auto machines in the washrooms, they do not last as long as the manual dispensers.
How do you Fix the Refills?
We have a step by Step installation guide with a video on our Website(www.ttphygiene.com) to help you install the right way.
Can the dispensers be used at homes?
Yes. Even though it was made for out-of-home market (workplaces, churches, schools, hotels, hospitals, mosques, restaurants, factories etc.), many individuals are increasingly buying for home use.
Can I use any liquid soap in the Liquid Soap Dispenser?
Yes you can use any liquid soap if it’s quality. Some liquid soaps contain materials that can cause dispensers to malfunction in a short time. We have Pillar Antibacterial Liquid Soap that is tested for our dispenser so we recommend that.
Can I use the dispensers in a kitchen?
Yes you can use the following in the kitchen; -(CenterPull Dispenser, Liquid Soap Dispensers and Foam Soap Dispenser) they can be used in the kitchen/kitchenette/ canteen at the workplace
Can the Paper Towel Dispenser take any size of the tissue?
No. It depends on the width of the opening point of the dispenser. Thus,some will take smaller tissues and others will take wider tissues. It is best to measure the length and breadth of the opening point and also to measure the length and breadth of the paper towels.
Is there warranty on Your Dispensers?
Our Dispensers are made of Strong ABS Plastic, thus can withstand any pressure. But in the event of the Dispenser not functioning as prescribed we guarantee you replacement within 21-days after Purchase. ( NB: With our Liquid Soap Dispenser, we guarantee replacement only when used together with our Pillar Antibacterial Liquid Soap)
Do you have three ply toilet rolls?
No. But the two ply is quality and as good or better than the three ply. Note that the rolls can be three ply and still be lighter than a two ply.
Why do you have different colour for mop bucket?
To enhance colour coded cleaning, The Blue bucket is for storing the water solution to be used together with the wet mop, Whiles the Red bucket is for storing dirty water squeezed from the wet mop.
This is internally recommended for high hygiene standards.
Do you charge for Deliveries?
Yes we do, Our Delivery service is done by a separate courier company; however, we have negotiated competitive rates for our customers and also ensuring safe delivery of products.
Do you have credit Terms?
We do not have credit arrangements. Our payments options is Either Cash ,Bank Transfer,Cheque or Mobile Money .